National Highways and Transport Network Public Satisfaction Surveys

This year, for the second year, Kent County Council is taking part in the NHT Public Satisfaction Survey on highways and transport services. Whilst the main survey is being carried out by Ipsos MORI, who will be sending forms to a representative sample of households, KCC has also opted to take part in six web-based surveys on specific issues:

•    Highway maintenance
•    Accessibility
•    Walking and cycling
•    Public transport
•    Road safety
•    Tackling congestion

These surveys are publicly available online, and may be accessed via KCC website using this link:

The greater the take-up of the surveys, the more useful they will be in helping KCC to understand the priorities and concerns of people who live or work in Kent, so please feel welcome to complete any of the surveys which interest you. If you have any issues or concerns then please feel free to contact Kent County Council Highways Asset Management, Ashford Highway Depot, 4 Javelin Way, Henwood, Ashford, Kent TN24 8AD, 03000 418181,